Pest Control FAQs

Yes. We are approved by Dubai Municipality and by Sharjah Municipality, and have been operating under those approvals since 2005. [Certificate numbers to be supplied by the client and added to the certifications page.]

No. The inspection is complimentary. A technician identifies the species, finds where it is harbouring and how it is getting in, and tells you what treatment is appropriate before anything is quoted.

The products we use are municipality-approved and applied at label rates by trained technicians. Where a room can be treated with gel bait rather than spray we use gel, because it puts the product where the pest is instead of across the surfaces people touch. The technician will tell you how long to stay out of a treated room and what to wipe down before use.

Follow-up treatment is part of how we work rather than an upsell. For bed bugs in particular a second visit is planned from the start, because eggs laid before the first treatment hatch after it.

It depends on the pest, the size of the property and whether it is a one-off treatment or annual cover, which is why we inspect first and quote after. [Indicative price ranges to be supplied by the client.]

Dubai, Sharjah, Ajman, Umm Al Quwain and Ras Al Khaimah, from offices in Hor Al Anz, Deira and in Al Nassriya, Sharjah.

Often, yes, same-day call-out is one of the things we are set up for. Call the hotline and we will tell you honestly what is available today rather than book you in and miss it.

Empty the cupboards under the sink and around the cooker so the technician can reach the voids and hinges where gel bait goes, clear food off open surfaces, and leave the bin emptied. The technician will tell you when the kitchen can go back into use.

For a few days after gel baiting you may see more, not fewer, the bait draws them out of the voids before it works. What matters is whether you are still seeing them a fortnight later. If you are, call us and we will come back.

Usually not. A mattress is treatable, and the bugs are as likely to be in the frame, the headboard and the skirting as in the mattress itself. Replacing the mattress without treating the room re-infests the new one.

Strip the beds and wash the bedding at the hottest wash the fabric allows, clear the floor around the beds, and do not move belongings into another room, that is how a one-room problem becomes a whole-flat problem. The technician will confirm the rest on the day.

Mud tubes on a wall or a skirting board, timber that sounds hollow, a door frame that has started to give, or discarded wings near a window after a warm evening. By the time damage is visible the colony has usually been there a while.

Yes. For commercial clients we provide inspections, assessments, vendor audits and reports for both Dubai Municipality and Sharjah Municipality, which is what most food premises are asked for at inspection.

Food premises are normally treated outside service hours, and we plan the visit around your trading times rather than ours.

We provide yearly annual maintenance contracts (AMC) for hotels, bars, restaurants and cafés, offices, supermarkets, malls, hospitals, schools, colleges, universities, factories, warehouses, boats, ships, buildings and villas.